--- title: Virtual care was a necessity during the pandemic. What happens now? description: Virtual care was a necessity during the pandemic. What happens now? image: https://connection.clearstep.health/hubfs/Telemedicine%20@1x.png --- - - [Products](https://www.clearstep.health/products) - [Care routing](https://www.clearstep.health/care-routing) - [FAQs](https://www.clearstep.health/faqs) - [About](https://www.clearstep.health/about) - [Blog](https://connection.clearstep.health/) - [Request demo](https://www.clearstep.health/contact) - [Contact](https://www.clearstep.health/contact) - [Request a demo](https://www.clearstep.health/contact) [Contact us](https://www.clearstep.health/contact) - [newsroom(2)](https://connection.clearstep.health/tag/newsroom) - [featured (1)](https://connection.clearstep.health/tag/featured) - [Point Of View (2)](https://connection.clearstep.health/tag/point-of-view) - [product updates (2)](https://connection.clearstep.health/tag/product-updates) - [team (2)](https://connection.clearstep.health/tag/team) ![](https://connection.clearstep.health/hubfs/Telemedicine%20@1x.png) [Point Of View](https://connection.clearstep.health/tag/point-of-view) [Newsroom](https://connection.clearstep.health/tag/newsroom) [Point Of View](https://connection.clearstep.health/tag/point-of-view) [team](https://connection.clearstep.health/tag/team) ... - [featured](https://connection.clearstep.health/tag/featured) - [product updates](https://connection.clearstep.health/tag/product-updates) # Virtual care was a necessity during the pandemic. What happens now? 06/04/21 [![Clearstep Team](https://connection.clearstep.health/hubfs/Adeel%20Malik%20small.jpg) By Adeel Malik](https://connection.clearstep.health/author/adeel-malik) The potential of a virtual heath ecosystem is vast and exciting. It offers the benefits of low cost, low friction self-service fulfillment to anyone with internet access. Well-designed digital tools can triage patients to the right care in the right setting.  Interactive devices can confirm medication adherence or passively escalate non-adherence before it becomes non-compliance and causes illness or worse.  AI-enabled early identification of rising risks can trigger interventions before sick care is otherwise required. Virtual care makes it possible to maintain health for people living with chronic conditions. And perhaps most important, a virtual care ecosystem of connected apps and devices is the infrastructure long needed to power value-based care models. ![virtual care ecosystem](https://connection.clearstep.health/hs-fs/hubfs/virtual%20care%20ecosystem.jpg?width=374&name=virtual%20care%20ecosystem.jpg) Unprecedented top-down organizational decision-making sanctioned rapid deployment of virtual care during a public health crisis. As the pandemic threat fades, payers and health systems may now pull back on their liberal financial support for virtual care amid concerns that unmanaged access to virtual care may fragment continuity and actually [result in higher medical expenses](https://www.healthaffairs.org/doi/abs/10.1377/hlthaff.2020.01741?journalCode=hlthaff). t’s timely, therefore, to re-examine the tactics executed in the middle of the pandemic, to frame how best to integrate virtual care into a strategy for what we expect will be hybrid care models that leverage physical resources, clinical talent, medical device & therapeutic innovations, and digital technologies. ![pandemic has caused shifts in virtual care stragety](https://connection.clearstep.health/hs-fs/hubfs/pandemic%20has%20caused%20shifts%20in%20virtual%20care%20stragety.png?width=380&name=pandemic%20has%20caused%20shifts%20in%20virtual%20care%20stragety.png) Executives will recognize these concerns as growing pains and continue to favor frequent experimentation and execution to maintain the momentum of digital transformation that the pandemic catalyzed.  Functional leaders will update procurement processes to prioritize finding, fostering and funding the innovations that put the consumer at the center of everything they do. Related Posts Point Of View [Newsroom](https://connection.clearstep.health/tag/newsroom) [Point Of View](https://connection.clearstep.health/tag/point-of-view) [team](https://connection.clearstep.health/tag/team) ... - [featured](https://connection.clearstep.health/tag/featured) - [product updates](https://connection.clearstep.health/tag/product-updates) ### [Pushing the Boundaries of Virtual Care](https://connection.clearstep.health/pushing-the-boundaries-of-virtual-care) The COVID-19 pandemic necessitated a marked shift to virtual care and video visits. As both clinicians and patients become more familiar with this mode of clinical care, it is time to ask, “What are t... 11/01/22 [![Clearstep Team](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) By Matthew Sakumoto, MD](https://connection.clearstep.health/author/matthew-sakumoto-md) Point Of View [Newsroom](https://connection.clearstep.health/tag/newsroom) [Point Of View](https://connection.clearstep.health/tag/point-of-view) [team](https://connection.clearstep.health/tag/team) ... - [featured](https://connection.clearstep.health/tag/featured) - [product updates](https://connection.clearstep.health/tag/product-updates) ### [The Role of APPs in Telemedicine and Digital Health](https://connection.clearstep.health/the-role-of-apps-in-telemedicine-and-digital-health) By: Casey Distaso, Kelsey Udy, Bilal A. Naved 07/12/21 [![Clearstep Team](https://connection.clearstep.health/hubfs/clearstep.png) By Clearstep Team](https://connection.clearstep.health/author/clearstep-marketing-team) Point Of View [Newsroom](https://connection.clearstep.health/tag/newsroom) [Point Of View](https://connection.clearstep.health/tag/point-of-view) [team](https://connection.clearstep.health/tag/team) ... - [featured](https://connection.clearstep.health/tag/featured) - [product updates](https://connection.clearstep.health/tag/product-updates) ### [How AI chat increases health systems’ clinical capacity and builds brand loyalty](https://connection.clearstep.health/ai-chat-increases-clinical-capacity-and-builds-brand-loyaltyutm_sourceblogutm_mediumpostutm_campaignhowaichatincreasesclinicalcapacityandbuildsbrandloyalty) Healthcare organizations are engaging technology solutions to keep up The US is facing a physician and healthcare workforce shortage, anticipated to become exponentially worse in coming years. These s... 28/09/21 [![Clearstep Team](https://connection.clearstep.health/hubfs/AR%20Profile%20Picture.jpeg) By Abbie Ruvo](https://connection.clearstep.health/author/abbie-ruvo) [See more](https://connection.clearstep.health/tag/point-of-view) - - [Products](https://www.clearstep.health/products) - [Care routing](https://www.clearstep.health/care-routing) - [FAQs](https://www.clearstep.health/faqs) - [About](https://www.clearstep.health/about) - [Blog](https://connection.clearstep.health/) - [Request demo](https://www.clearstep.health/contact) - [Contact](https://www.clearstep.health/contact) - [Request a demo](https://www.clearstep.health/contact) [Contact us](https://www.clearstep.health/contact)